With over 20 years of extensive research and development in the area of IT for small healthcare organizations, we pride ourselves in resource sharing. buiBase introduces a platform approach to small business solutions. One Platform for multiple companies is what we are about. We don’t believe in re-inventing the wheel; we believe in sharing the wheel.
What better way to demonstrate the power of buiBase then to show you a live site? The buiBase CCM platform leverages all or our products and services to create a nation-wide, scalable business model for Paradygm Health Group.
Customer Relationship Management
It’s a common misconception that Customer Relationship Management (CRM) is only beneficial to large companies. Our CRM is simplified so that your employees will actually use them. Not only do we simplify the process, we focus on creating automation to help you do more with less. Here are some of the areas we think small businesses should focus on:
Simplified Process Flow
From Sales to Support staff, they will use the system if it is simple to use. Keep your process around your major milestones. Keep your measurements around your key performance indicators (KPI).
Automatic Text Notifications
Field staff should get text notifications and updates. This process should be automatic.
Support staff shouldn’t have to worry about sending out emails, the system should do it for them. Managers and Sales people should get automatic emails on their KPI status.
Keeping it simple yet allowing the CRM to be scalable is important to us. We plan for future but design the system for today.
These are just to name a few important areas that could help take your company to the next level.
Office 365 Products
We have elected to use Office 365 as our main platform for cloud services. Among the cloud services are:
-Calendar and Events (Exchange/Outlook)
-Shared Drive (One Drive for Business)
-Private Drive (One Drive)
-Company Intranet (SharePoint)
-Collaboration tools (TEAMS)
We have created one Umbrella sharepoint site in order help reduce costs and implementation time. As a client of ours, you will come in under the buiBase umbrella, thus giving you instant security setup for you office products. Each employee will have their own cloud storage as well company shared cloud storage.
Our re-seller account was configured to pass savings on to you. This umbrella account allows our clients to enjoy a cost effective solution to phone systems.
-Auto Attendant (flawlessly routes your call)
-Virtual extensions (phone APP for your phone)
-Virtual Fax System (inbound and outbound faxes from your computer)